PCC Connect
Do you have a concern about the health, or social care, you or someone you care for has received?*
The PCC can provide you with support and advice.
Contact us:
- Freephone: 0800 917 0222 (Phone lines are open 9am to 4pm Monday to Friday, Excluding Bank Holidays)
- Online Contact Form
- Email: info@pcc-ni.net
- Post: Freepost, Patient and Client Council
*Please ensure that you have consent to raise the concern on their behalf.
⚠️We are experiencing issues with our helpline number.
In the meantime; If you need to contact #TeamPCC;
💻 https://pcc-ni.net/contact-us/
☎️ 028 9536 3996 ( Please note calls to this number will be charged at local rate)
We apologise for this inconvenience
We have a team of trained practitioners, who after discussing your issue or concern, will do their best to assist you in finding a solution or connect you to those who can.
Our focus is on finding an early resolution to your issue. We do this through conversation, engagement and connection to the appropriate services.
Where early resolution cannot be achieved, our advocacy and support carries through to individual and group advocacy casework under PCC Support.
Helpful links:
- How to complain or raise concerns about health services | nidirect
- FPS Complaints - DOH/HSCNI Strategic Planning and Performance Group (SPPG)
Information on requesting your medical records, on registering with a GP and getting dental treatment is available on NI Direct.