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PCC
PCC
FREEPHONE.: 0800 917 0222
FREEPHONE: 0800 917 0222

Serious Adverse Incident Engagement Platform 

In March 2023 we wrote jointly with RQIA and the Mental Health Champion offering to develop an Involvement Charter in support of the work which was commencing to refresh the systems and processes for learning following the occurrence of a SAI.  The Department of Health responded stating it will facilitate the overall SAI Redesign programme to refresh the SAI learning system and will work in partnership with the HSC and key stakeholders.

In July 2023 DoH established a redesign structure to support the development and introduction of a new serious adverse incident framework for Northern Ireland. We provided feedback on initial proposals and advised the DOH on its Engagement Strategy.

In November 2023, we set up an Engagement Platform of individuals who had in-depth experience and knowledge of the current SAI process to directly inform this redesign process.

Key Highlights 2023-2024:

  • The SAI Engagement Platform was formed and has 5 members with lived experience
  • Met three times in 2023-24.
  • Engagement Platform members submitted initial feedback on the SAI Redesign process, along with four personal vignettes, outlining platform members’ individual experiences of the current SAI process.