PCC Impact

Cookies: How we use information on our website:

We use cookies on our website to make it clear, useful and reliable. In order to achieve this and to provide certain personalised features we store a small amount of data about you. Find our more here. By navigating from the front page to other sections of our website, you are consenting to information being stored.

BSL / ISL

FREEPHONE.: 0800 917 0222

FREEPHONE: 0800 917 0222

Policy Impact Influence

Supporting and engaging the Public provides the PCC with lots of useful information that can be used to improve health and social care (HSC) services.

We share this information with decision makers in the HSC system so that they can use this information to change services for the better.

Visit the following links to view;

Our Reports

PCC Statistics

Case Studies and Feedback

Consultation Responses

“The PCC offers a fantastic service!”

“They listened to me, understood my concern and gave me professional advice on what I could do next.”

“Thank you for your kindness and support at a very vulnerable time of my life.”

Latest News

Tuesday, 17 September 2024

Supporting World Patient Safety Day

We are celebrating the World Health Organisations’ (WHO) World Patient Safety Day, 17 September 2024, by highlighting the important role engagement and advocacy play in patient safety.

Tuesday, 27 August 2024

Health Minister visits Patient and Client Council

On Tuesday 20 August, Health Minister, Mike Nesbitt visited the Patient and Client Council (PCC).

Friday, 16 August 2024

Patient Experience Network National Awards

We are delighted to announce that two of our members; Danielle and Norma, have been shortlisted in the Patient Experience Network National Awards for their outstanding contribution to our Neurology Engagement Platform work.

Tuesday, 09 July 2024

Southern Health and Social Care Trust Urology Lookback Review Activity and Outcomes Report for Cohort 2

The Southern Trust Urology Lookback Review Activity and Outcomes Report for Cohort 2, follows the findings of the earlier phase (Cohort 1)

Wednesday, 03 July 2024

Next steps and future approach to the Neurology Deceased Patients Review

Health Minister, Mike Nesbitt has updated the NI Assembly on the next steps in the Neurology Deceased Patients Review.

The RQIA welcomed this and provided a statement also

Thursday, 27 June 2024

Launch of the NI Partnership with the University of Oxford Centre for Research Equity

PCC recently attended the launch of the Northern Ireland Partnership with the University of Oxford Centre for Research Equity (CfRE), in Parliament Buildings Belfast.

Friday, 14 June 2024

PCC present the Patient's Choice Award at RCN NI Nurse of the Year Awards 2024

PCC Colleagues were delighted to attend the Royal College of Nursing, Northern Ireland Nurse of the Year Awards on the 13th June 2024 at the Culloden Hotel, Cultra to present the Patient's Choice Award.

Tuesday, 04 June 2024

Chief comments on the statement from the Chairs of NI’s six Health and Social Care Trusts, published 3 June 2024

The PCC acknowledges the statement from the HSC Trust Chairs and notes its stark and sobering message regarding the potential impact current budgetary pressures will have on HSC services and patients.

Tuesday, 04 June 2024

Industrial Action 6th June -7th June

A two day strike has been called by the BMA Junior Doctors Committee from 7am on Thursday 06 June to 7am on Saturday 08 June.